VCU Business

Explore how a strong personal brand affects career opportunities and perceptions. This workshop covers identifying the strengths and weaknesses of your current brand and offers step-by-step actions to enhance its awareness and value, shaping how others perceive and value your professional presence.

Elevate your professional effectiveness with the Embodied Mental Health First Aid workshop, a course designed for individuals keen on mastering mental health and stress management within a business context. This training equips you with essential skills to handle workplace stress and trauma effectively, enhancing your resilience and capacity to contribute positively to your work environment.

These two, 3-hour modules provide health service professionals with practical tools and strategies to enhance the patient experience and service quality, fostering a more responsive and patient-centered healthcare environment.

The first module equips health service professionals with essential skills to enhance the patient experience. Participants will learn to articulate the demographics and psychographics of their patients, creating detailed customer personas and maps of the patient experience journey. This understanding allows for the identification and mitigation of pain points in the patient experience, ensuring a smoother patient journey.

In the second module, health service professionals will recognize the significance of a strong service climate and its direct impact on patient satisfaction. The training covers effective management and response to customer reviews; an increasingly vital aspect of healthcare services. The module emphasizes empowering employees to confidently address service issues, fostering a supportive and responsive service environment. 

Unleash your leadership potential in this transformative course designed for individuals at any organizational level. Learn how to lead with impact beyond titles and hierarchy by exploring the core principles of effective leadership. This course provides participants with the tools and mindset to inspire and influence others, no matter their role. Develop a strategic mindset that aligns your actions with broader organizational goals while gaining innovative strategies to tackle adaptive challenges and drive change within your sphere of influence. Strengthen your communication and collaboration skills to build positive relationships and outcomes in any context, and embrace a growth mindset by continually seeking opportunities for learning and development. Through interactive discussions, practical exercises, and assessments, this workshop offers personalized feedback to help you immediately apply your new skills. Whether you're an entry-level employee or a mid-level manager, this course will provide valuable insights and strategies for leading with purpose and impact. Join us to discover how you can make a difference and contribute to your organization's collective success.

The Project Management Essentials course is ideal for participants looking for a project management overview or for participants looking to begin their journey towards PMP Certification. The class explores project management and agile terminology, defining scope, creation of Work Breakdown Structures, estimating schedules and determining project costs. This course focuses on the application of project management concepts. The course uses active learning principles with discussion, collaboration, demonstrations, and exercises. Full completion of the course will fulfill 14 education hours towards the PMP exam requirement from PMI. Combine this course with our PMP Exam Prep course for the full 35 hours. Participants who successfully complete class requirements will receive a Credly badge through VCU's digital badging program.

Ensure you're prepared for the rigorous PMP exam with our PMP Exam Prep Course. This 6-session program combines expert instruction with The CertWise® Learning System for PMP® Exam Preparation training materials. Our course will help you learn faster, retain more knowledge, and stay on track for success on the PMP exam. Included in your course registration fees, you will receive The CertWise Learning System for PMP® Exam Preparation. This premium quality program combines comprehensive printed reading materials with interactive online study materials to expand, apply and solidify your knowledge to pass the PMP exam. Full completion of the course will fulfill 21 education hours towards the PMP exam requirement from PMI. Combine this course with our Project Management Essentials course for the full 35 hours.

Six Sigma is a systematic methodology that utilizes factual information and statistical analysis to measure and improve a company's operational performance, practices and systems by identifying and preventing 'defects' in manufacturing and service-related processes in order to anticipate and exceed expectations of all stakeholders to accomplish effectiveness. Employing Six Sigma tools increases performance and decreases process variation, which leads to defect reduction, significant improvement in profits, waste reduction, employee morale and quality of product. Green Belt Certification is awarded after the participant demonstrates a full understanding of the process and has completed his/her project.

Black Belts are at the core of every Six Sigma implementation. This course begins with an in-depth description of the Six Sigma phases, roles, and related statistical tools required for success. The curriculum follows both the DMAIC (Green Belt) and DMADV (Black Belt) methodologies, teaching candidates how to integrate Six Sigma into an overall approach to process improvement. Prior Green Belt coursework is highly recommended to enroll in this course.