School of BusinessFaculty and Research

Jeff Smith
Area: Supply Chain Management and Analytics

Snead Hall
301 W. Main Street
PO Box 844000
Richmond, VA, 23284-4000
Email: jsmith74@vcu.edu

Education
PhD, University of South Carolina, 2007.
MBA, University of Southern Indiana, 2000.
BS, University of Evansville, 1995.
Teaching Interests: Operations Management, Supply Chain Management
Research Interests: Service Recovery, Service Quality, Process Management, Healthcare