Students have several options when it comes to getting support:
- School of Business Technology Services - Bushelp@vcu.edu, (804)828-4059. We can provide basic support for issues such as connecting to wifi, and access issues to certain School of Business resources.
- HelpIT - firstname.lastname@example.org, https://go.vcu.edu/itsupport, (804)828-2227 - Catch all for general technology issues. Password issues, trouble connecting to VPN, email issues, other miscellaneous issues.
- FixIT - (804)827-9334 - VCU’s in-house computer repair resource. fixIT provides electronic diagnostic services and repairs for a fee.
- RESNet - email@example.com, (804) 828-8943 - Get help with accessing the VCU network, virus removal, reinstalling operating systems and other services with resnet. For students living in VCU student housing only.