Payment policies

Payment is due in full at registration — we do not accept payment plans. You’ll receive a receipt up to 72 hours after completing registration and payment.

Accepted payment methods include credit card and check. If you need a W-9 form to issue a check, please contact us. We recommend requesting a check from your organization 90 days prior to the start of the program. If we have not received the check by the start of the program, you will not be permitted to attend.

Because classes offered at the CCE are non-credit, they are not covered by the VCU tuition waiver. Please direct all reimbursement questions internally to your organization.

For additional questions about payments, call (804) 828-3165.

Refunds and cancellations

If you’re unable to attend, you may be eligible for a refund based on cancellation date:

  • 3+ weeks prior to the start date = full refund
  • 2-3 weeks prior to the start date = 50 percent refund
  • Less than two weeks prior to the start date = no refund 

All requests for refunds must be in writing. Approved refunds will be processed in 7-10 business days.

The CCE reserves the right to cancel any program if minimum enrollment is not met prior to the start date. If a program is canceled, the full registration fee will be refunded. The CCE also reserves the right to postpone programs, limit enrollment, split or combine programs, change instructors or change locations.

Participants must attend at least 80% of a course to receive a certificate of completion. 

For SHRM® Learning System participants, no refunds will be given once the plastic is broken on the SHRM® Learning System books.

In the event of inclement weather, the VCU Center for Corporate Education will follow VCU's decisions, which are posted on alert.vcu.edu. 

Parking

Parking is available in the JL Surface Lot at 200 West Cary Street. Entrance to the lot is available on Madison and Jefferson streets. Once parked, make note of your parking space number. Validate your space by using the parking pay station.

When prompted for a visitor coupon, select "yes" and enter the code provided in your class logistics email. The pay station will show "amount due $0.00" and print a ticket. Place the ticket on your dashboard.

Continuing Education Units

A Continuing Education Unit is a measurement for professional activities that don't result in academic credit. One CEU equals 10 hours of participation in an organized education experience under responsible sponsorship, capable direction and qualified instruction. The Center for Corporate Education lets you earn CEUs based on successful completion of program activities. It is solely at the discretion of professional certifying agencies whether to accept or decline CEUs. A CEU is not equivalent to undergraduate or graduate credit and CEUs are only recorded to one decimal point (i.e., 14 contact hours equals 1.4 CEUs). CEUs are available for most open enrollment CCE programs. CEUs must be requested within 60 days of the class.

Special accommodations

If you require accommodations due to a disability that qualifies under the Americans with Disabilities Act, call us at (804) 828-3165 at least two weeks prior to the program.

A lactation room is available by request.

Grievances can be reported to VCU Equity and Access Services Office: 804-828-1347 or equity@vcu.edu.