Employee stressed

Stressors and Social Resources at Work: The Buffering Effects of LMX, POS, and their Interaction on Employee Attitudes

June 3, 2022 - Serban, A., Rubenstein, A., Bosco, F. A., Reina, C. S. and Grubb, L.

Citation:  Serban, A., Rubenstein, A., Bosco, F. A., Reina, C. S., Grubb, L., “Stressors and Social Resources at Work: The Buffering Effects of LMX, POS, and their Interaction on Employee Attitudes.” Journal of Business and Psychology (2021)

 

Research Summary:
This study examined ways to mitigate the negative effects of job stress on employee attitudes. Findings from a financial services sample indicate that, only in conjunction, social resources such as leader member exchange and perceived organizational support reduce the negative effects of job stressors such as role ambiguity and role conflict on organizational commitment. Between the two resources, perceived organizational support was more influential in buffering against the negative effects of job stressors.