Coaching Through Conflict

Outline of three people

When: Wed., April 19 @ 8:30 a.m. - 12:00 p.m.
Host: Center for Corporate Education
Event contact: corp-ed@vcu.edu
Audience: Alumni, Business community
Address: 301 W. Main Street Richmond, VA

When you think about conflict, it’s likely you picture a negative situation filled with stress and disagreement that you’d like to minimize, or avoid altogether. Yet conflict itself is not a bad thing---in fact, conflict can be a sign of a vibrant and fully engaged workforce. At least that’s true when the conflict is constructive. Unfortunately, that’s not always the case.

Research suggests that managers and supervisors spend 10 to 40% of their time dealing with conflict on their teams. That’s 4 to 16 hours a week for a standard 40-hour work week, and that only accounts for the time conflict takes. Conflict also translates into other costs such as lost productivity, workplace dissatisfaction, deteriorating team performance, and departures of key team members. What’s a leader to do?

In this half day session, we’ll do an overview of common sources of conflict and how conflict plays out. We’ll spend time introducing and practicing coaching skills that can turn the conflict into something valuable and constructive. As a leader, you’ll leave more confident that you can help your team leverage their differences in a healthy and productive way.

Date and Time: April 19, 2023, 8:30 am - 12:00 pm

Location: This course will run in person, at the VCU School of Business.

Fees: $200 due in full at registration. Fees include the cost for the materials and online learning platform access, and parking.

Ann V. Deaton, PhD, PCC -  Strategic Partner & Faculty at Lodestar Trauma-Informed Coaching and Consulting

Ann V. Deaton, PhD, PCC
Strategic Partner & Faculty at Lodestar Trauma-Informed Coaching and Consulting

Facilitator with Center for Corporate Education
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